What happens when you sign up for Skynet service? This guide takes you behind the scenes to show what a Skynet installation looks like from start to finish and why local East Texas service matters just as much as fast internet.
As part of the AT&T Partner Exchange, we combine the reliability of a national network with the friendly care of a local Texas company.
What to Expect When You Schedule a Skynet Installation
The Skynet experience starts with a simple call at 903-844-4638 or online form here. You’ll speak with someone right here in East Texas, not an automated menu or out-of-state call center.
Our local support team reviews your address, confirms your service options, and schedules your installation at a time that works for you.
Before the appointment, you’ll receive a confirmation call or text to introduce your technician and make sure everything is ready for the big day.
Who Are Skynet Technicians?
Skynet technicians are more than installers. They are skilled professionals, community members, and neighbors who care about doing the job right.
Many of our technicians live in the same East Texas towns they serve, including Gladewater, Longview, Tyler, and Kilgore. They understand the challenges of rural internet, from tall pine trees to country driveways.
Each technician is trained to deliver safe, efficient, and reliable installations while treating every customer’s property with respect. Their mission is simple: connect East Texas homes and businesses to better, faster, and more dependable internet service.
Step-by-Step: What Happens During a Skynet Installation
Whether you’re getting wireless internet, fiber internet, or mobile broadband, every Skynet installation follows a consistent, customer-first process.
| Step | What Happens | Why It Matters |
| 1. Site Review | The technician evaluates your property and determines the best location for your equipment. | Ensures a strong, stable connection with minimal visual impact. |
| 2. Equipment Setup | For wireless service, the antenna is mounted on your roof or a secure location. For fiber, the line is connected from the nearest access point. | Provides optimal speed and connection reliability. |
| 3. Cable Routing | Cables are neatly installed from the antenna or fiber box into your home or business. | Keeps your setup organized, protected, and professional. |
| 4. Router Installation | A Skynet router or modem is installed indoors and configured for your devices. | Extends strong Wi-Fi coverage throughout your space. |
| 5. Testing and Optimization | The technician checks speed, signal strength, and device connectivity. | Guarantees your service performs as promised. |
| 6. Customer Walkthrough | The technician explains your setup, answers questions, and ensures you’re comfortable using your new internet. | Builds confidence and peace of mind for every customer. |
After the Installation: Ongoing Local Support
Once your installation is complete, you’re officially part of the Skynet family. Our local support team remains available by phone, online, or in person to answer questions or help with upgrades.
Because we manage our infrastructure in partnership with AT&T Partner Exchange, we can provide strong, consistent connectivity and respond quickly if issues arise.
Common Questions About Skynet Installations
How Long Does a Skynet Installation Take?
Most installations take between 90 minutes and 3 hours, depending on your property layout and the type of service. Wireless installations are typically faster, while fiber connections may require additional setup if new infrastructure is needed. Your technician won’t leave until everything is fully tested and working perfectly.
Do I need to be home during the installation?
Yes. We ask that someone 18 or older be home to confirm equipment placement and sign off on the completed setup.
Will the technician need to go on my roof?
In most wireless installations, yes. Roof access helps secure the best possible signal. Our technicians are trained and insured for rooftop work and always follow safety standards.
Will my yard or home be affected?
No. Skynet installations are clean, careful, and respectful of your property. Cables are routed neatly, and our team leaves every site in excellent condition.
What if my signal isn’t strong enough?
If signal strength is limited, your technician will test alternative placements or recommend an equipment upgrade or fiber service if available in your area.
Can I upgrade my service later?
Yes. Skynet continuously expands coverage and upgrades equipment across East Texas. When faster speeds or fiber become available, our team will notify you.
What Makes Skynet’s Installation Different?
Skynet was built by Texans who saw a need for reliable internet in rural communities. Our goal has always been to deliver dependable, high-speed internet with honest local service.
Our connection to the AT&T Partner Exchange ensures you get the best of both worlds: a powerful, national-grade network and the personalized care of a local East Texas company.
Why Local Service Matters in East Texas
For many families, businesses, and farms across East Texas, a reliable connection isn’t optional. It’s essential for work, school, entertainment, and communication.
Skynet understands what it means to live in a rural Texas community. We know the terrain, the weather, and the challenges that come with connecting homes outside city limits.
When you choose Skynet, you’re choosing faster response times, familiar faces, and honest answers. Our support team is local, our trucks are local, and our commitment to service runs deep across East Texas.
Join the Skynet Family Today
When you choose Skynet, you’re supporting a local company built by East Texans for East Texans. Whether you need wireless internet, fiber internet, or mobile broadband, we’re here to help you get connected with confidence.
